Expeditious Security Property
CCHD

Critical Control Helpdesk

YOUR GLOBAL COMMAND HUB

CCHD is the beating heart of Expeditious, and the epicenter of your security services. It is a BS 7499 accredited, 24/7/365 manned control room, leading all security operations, customer service and contract management in one place. It is your one-stop point of call for all security needs.

How does CCHD help you?

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CONTRACT MANAGEMENT RESILIENCE

Day or night, our team of operators, coordinators and schedulers are on hand to support. CCHD delivers efficient and nimble contract management. Working as a support barrier between client and officer, our expert team provide resilience whenever you need it.

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INCIDENT ESCALATION

CCHD provides a clear line of escalation for any problems or issues as they arise. The chain of command is thorough in rapid troubleshooting, delivering effective results. When incidents happen, our operators are slick in response, giving you the reassurance, you’ll get fast resolutions.

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OFFICER SAFETY

CCHD is particularly powerful in keeping officers safe on-site, especially lone and night workers. They conduct regular integrity and welfare checks and take the time to build strong rapport with officers for better performance and results for our clients.

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MANAGEMENT INFORMATION

The wealth of knowledge and data which can be pulled from CCHD is extremely impressive. We use management information to drive operational efficiencies, technological innovation, risk predication and long-term increases in client’s income.

How does CCHD help you?

  • Contract delivery
  • Contract performance
  • Gathering intelligence
  • Shift scheduling
  • Monthly review meetings
  • Proof of Presence checks

  • Integrity calls
  • Welfare checks
  • Site integrity and welfare inspections
  • Coaching, training, and mentoring
  • CCTV Monitoring
  • Remote access
  • Incident escalation
  • Reporting
  • Troubleshooting
  • Disciplinary procedures
  • Emergency response time lead
  • Customer service

Protect your future today

CONTACT

Speak with one of our security experts and ensure that your interests are safeguarded:

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