In figures released by the Office for National Statistics, data shows security guards are amongst those most at risk from contracting and dying from COVID-19. Key-workers in a range of roles across the country have been at the front line of the pandemic and are facing the greatest challenges to their health. Out of all of these roles, security guard deaths are highest, at 74.0 per 100,000 (104 deaths, on 26th June 2020).

On top of these risks to health and welfare, is the notable rise in violent assaults and abusive behaviour towards front-of-house staff and guards being reported. This is peaking as mask regulations are being brought in and enforced from 24th July.

The health and protection of our front-line workers is of complete importance to us, doing everything we can to maintain a safe environment for them to work in.

What we are doing to keep our security guards safe in a COVID-19 world

Before shift:

  • COVID-19 health and hygiene guidance
  • Risk assessments to ensure we can keep all guards and our clients as safe as possible on shift
  • ‘Proof of presentation’ photos sent to our Critical Control Helpdesk (CCHD) at the start of every shift are standard procedure for our guards. Normally we check they are present and appropriately dressed at the start of shift, but over the last few months we have also been checking if they look unwell.
  • Timeout of shifts for 14-days if a guard begins showing symptoms

On-shift:

  • Ensuring all guards have the appropriate PPE to safely fulfil their job
  • Hygiene and safety procedures confirmed at each site – hand sanitiser, location of sinks etc

Behind the scenes support:

  • Defined escalation process to support guards in case of abusive behaviour or assault from public
  • Reactive response delivered by CCHD
  • Change in shift patterns to support lone workers and reduce numbers of different people at different premises
  • Recommend isolation if a guard or a member of their household have shown symptoms within 14 days of shift start
  • Guards checking in regularly with our CCHD coordinators
  • Advising clients on their own in-house best practices.

If you’d like to know about the exceptional ways we look after our Expeditious community, visit our TEAM page.